Kiva Work - employee surveys and analytics
These market leaders use Kiva Work
How does it work?
Ready to use in 1 day
1. Create survey
Create an automation, pulse or 360 survey either completely customized or use our biggest question bank in the market and ready-made survey templates.
2. Access Real-Time Results
You'll get results pre-processed with actionable recommendations. Reporting to chosen individuals is automated.
3. Review results & develop
Now that you know how to develop the required areas, you can start implementing data-driven development measures and automatically monitor their impact.
Everything you need to be successful with employee analytics
Kiva Work surveys
Our versatile survey tools ensures that you'll have the right tools for all your survey needs.
Create automated survey paths for the whole organisation or even for individual teams. With survey paths, you can create surveys for the whole year at once and also split the surveys into desired time periods, such as: Q1 survey, Q2 survey and so on.
Effortlessly customize company, team, or department-specific surveys to make sure you're asking relevant questions, and send the surveys across multiple channels. Use Kiva Work's automated surveys to ensure a systematic survey cycle and measure development success.
Conduct pulse surveys in minutes with any topic you want with our pulse survey builder.
With Kiva Work, you can create an eNPS survey in less than 30 seconds and get the results in real time.
You can create an unlimited number of team-specific surveys at the same time.
Kiva Work surveys can be sent in any language individually to each employee. There are 9 languages available in Kiva Work: Finnish, English, German, Estonian, Swedish, French, Portuguese, Russian, Latvian and Spanish.
You can also create surveys in languages other than those mentioned above.
Kiva Work surveys can be sent via multiple channels. For example, for production employees, SMS surveys may be the best option, while for administrative employees, the Teams channel.
Available delivery channels: SMS, email, Slack, Microsoft Teams, universal link, QR code, time and attendance software's such as Nepton and Likeit.
Automate survey reminders and let Kiva Work make sure that non-responding employees receive a reminder at the right time and in the right place.
Scalable analytics
Kiva Work scalable analytics ensures that you'll get relevant information from any level of your organization.
Get employee analytics at any level of your organisation, for example: by company, site's/locations, departments, teams and by individuals. Kiva Work analytics are scalable, meaning that the levels of analytics can be defined according to the size of your organisation.
With organisation-level analytics, you can quickly see how your entire organization's employees are doing, across all measured topics.
Organisaatiotason analytiikka visualisoi sinulle kaikkien toimipisteiden, lokaatioiden, tiimien, esihenkilöiden ja aihealueiden tilanteen, tarjoten selkeän näkymän koko organisaation nykytilanteesta ja suunnasta.
Location-level analytics show how different branches or even stores are doing.
Team-level analytics help you identify the individual needs of your teams and target your development efforts in the right places.
Heatmap score creates an anonymous profile report of every employee and shows accurately the employees current status and trend by creating an employee specific lifetime trend.
The Heatmap score shows whether the employee is trending positively or negatively by using the employee lifecycle data, and showing how long the employee has been in the current color mode. This will help to react to development areas and challenges quickly
Employee level analytics & HR Desk
Kiva Work creates an anonymous profile report and life cycle forecast of each employee. Kiva Work's HR Desk allows you to contact and chat with your employees completely anonymously.
You can filter employees based on different status such as; negative, neutral and happy. You can filter by team, by department or even by the entire organisation's staff.
This allows you, for example, to filter all employees across your organisation by e.g. -> show all employees who are in red and the topic is engagement.
Heatmap score creates an anonymous profile report of every employee and shows accurately the employees current status and trend by creating an employee specific lifetime trend.
Individual-level analytics builds automatically lifecycle trend based on each conducted survey, showing employee's direction within your organization.
The Heatmap score shows whether the employee is trending positively or negatively by using the employee lifecycle data, and showing how long the employee has been in the current color mode. This will help to react to development areas and challenges quickly
With Kiva Work heatmap score panel you can contact and have a fully anonymous and secure conversations with employees and provide a secured channel for the open dialog. This helps to take action earlier on and solve potential challenges proactively.
AI-backed text analysis & topic analysis
AI backed analysis shows each topic on our topic analysis map and categorizes these into a three distinctive categories: Investigate, Monitor and Celebrate..
Text analysis helps to analyse and organise both small and large amounts of feedback into clear categories.
Text analysis automatically categorises feedback based on locations, teams and departments or based own your organization structure.
The topic analysis map will help you understand which topics you should focus on. The topic analysis provides a clear and visual way of interpreting both the development needs of the whole organisation and the successes.
Manager views
You can share access to the platform to the managers. This enables that managers can review their own team results in real-time, create surveys and reports. All of these can be set in manager settings.
Task management
With Kiva Work Task Management, you can translate results into tangible, practical measures in collaboration with supervisors and management. Create and assign tasks to supervisors and teams, monitoring their progress in alignment with organizational goals.
Voit luoda kevyitä tai vastaavasti suurempia tehtäväkokonaisuuksia, hyödyntäen tehtävälista toiminnallisuuksia.
Market leading question bank
Use hundreds of different premade questions and question packs designed with HR organizations, or simply create your own.
You can use the Kiva Works' Question Bank, where you can find premade surveys, or create your own!
All of the questions are designed with high-level HR organizations and HR professionals.
Internationality is also part of the employee surveys. With Kiva Work, you can send surveys with multiple different languages.
Connect financial metrics
Combine financial metrics and analytics from employee surveys to get a deeper understanding how they impact one another.
- Understand how well-being and satisfaction affects business profitability
- Understand which factors contribute most to absenteeism and turnover
- Understand how developing these will bring business profitability and savings
Performance tracking & benchmarking
Performance tracking enables to maximize value and validate how successful the development initiative has been
Trend analysis shows you to what direction you're going and what does the history look like compared to the current moment.
Trend analysis automatically updates based on the conducted surveys and shows the direction of your organization based on time and conducted surveys.
Trend analysis is also available on the location and team pages that it'll be easy to see their trends as well.
With benchmark analysis you can easily compare the development between different teams and locations
With benchmark analysis you can easily compare conducted surveys and how different development initiatives are working. This demonstrates how development initiatives are moving forward in different teams and how team members have felt about those.
You can do performance tracking with Kiva Work on the whole organizational level and also on the location, team and manager level as well.
Automated and shared reporting
Improve the flow of information through agile and clear reporting. Comprehensive automated reports support strategic decision-making and help you stay up to date with the real-time status of your workforce.
Manager reports for an agile leadership and to support real action and ownership.
You can use Kiva Work's fully automated manager reports or build and send custom reports to the managers.
You can also share the access to the report builder to managers that they can build their own reports over time.
Automated reports will be delivered to the selected people, instantly after survey has been completed.
You share reports directly through the reporting tool e.g. to others who are in the Kiva Work system or by using the emails of selected people.
You can create completely custom reports with your own filters and quickly share the report with whoever you want. You can create unlimited reports, from organisation-wide results to team-specific ones. In addition, the reporting tool allows you to create different comparison reports between teams, departments, locations or even companies.
Understand the link between employee satisfaction and customer satisfaction
See how employee engagement, experience and well-being affect the customer experience.
Understand the critical factors for productivity, performance and sustainability. By identifying drivers of dissatisfaction or potential turnover, you can take proactive and targeted action to address problems.
Näe tekemisesi vaikuttavuus reaaliajassa.
If you use Kiva Work and Kiva Customer together, you get your own analytics view of how the customer experience is evolving in relation to employee satisfaction, creating a clearly understandable view of how the two areas are linked.
If you use Kiva Work and Kiva Customer together, you can easily combine data across all measured topics, between locations/offices, between teams and managers.
For example, you can combine information on how the new incentive model at location X has affected the customer experience at location X.
Connect to your HR system and tools you already use
Kiva Work offers direct integrations to all of the most popular HR, time tracking and ERP systems such as: Sympa, Nepton, Likeit, Mepco, Sap Successfactors, Workday, Visma Public, Kiho, Microsoft Teams and Slack.
We also have fully open API's, which allows for easy integration with other systems as well.
Multilingual surveys
Internationality is also part of the employee surveys. With Kiva Work, you can send surveys with multiple different languages.
Alerts
Set alerts automatically based on answer rates to fix and improve your operations proactively and in real time.
Brand visuals
All of your surveys can be customised to reflect your brand.
Interested in learning more about our solution?
- © 2022 Kiva Work. All rights reserved Legal
- Privacy
- Terms
- info@kivawork.com
- OOPS Business Park - Hatsinanpuisto 8, 02600 Espoo
- Kiva Work is part of Saarni Cloud Group
- © 2022 Kiva Work. All rights reserved Legal
- Privacy
- Terms
- info@kivawork.com
- OOPS Business Park - Hatsinanpuisto 8, 02600 Espoo
- Kiva Work is part of Saarni Cloud Group